Important notice for D-BOX CONNECT subscribers

#21

Building a new Theatre Room.My system will be down for a few months. Any worries bringing up the system in April?

Cheers
Wayne

#22

I have to reactivate my HEMC every 3 days.
Is that normaly.

1 Like
#23

Hi Olaf, this issue has been resolved :slightly_smiling_face:

1 Like
#24

Same to ne today

1 Like
#25

Nope, it isn’t. Got it again today… :roll_eyes:

#26

Oh no :frowning: We’ll pass your comment along to our engineering team. In the meantime, can you please contact our support team regarding this issue? They’ll be happy to look into this for you. Thanks again for your patience!

1 Like
#27

Hi, where is the Windows App? On this page https://support.d-box.com/en/knowledge/how-to-initiate-your-haptic-seat it still links to https://www.d-box.com/wp-content/uploads/2020/08/hemc_app_setup_2_1_3_12377.zip which is the HEMC App. Thanks

#28

Thanks Dan. It’s now fixed : https://support.d-box.com/en/knowledge/how-to-initiate-your-haptic-seat

1 Like